
FAQ
What products does Transforming Basketball offer?
We specialize in a variety of basketball-themed products, including T-shirts, hoodies, sweatshirts, and accessories. Explore our collection to find unique and stylish items to showcase your love for basketball.
How does the Print on Demand process work?
Our Print on Demand service allows us to create custom products based on your order. When you make a purchase, we produce the item specifically for you, ensuring a unique and personalized experience.
What is the estimated delivery time for orders?
Our standard delivery time is 3-7 business days. Please note that this timeframe includes both production and shipping. Keep in mind that delivery times may vary depending on your location.
Can I track my order?
Yes, you will receive a tracking number once your order has been shipped. Use this tracking information to monitor the status and location of your package in real-time.
How can I contact customer support?
For any inquiries or assistance, please reach out to our customer support team at info@transformingbball.com. We strive to respond to all queries promptly and provide the best possible assistance.
What payment methods are accepted?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Your payment information is encrypted and securely processed for a safe transaction.
Is it possible to modify or cancel an order after it's been placed?
Once an order is confirmed, it immediately enters the production process. Therefore, modifications or cancellations are challenging. If you have concerns, please contact our customer support team as soon as possible for assistance.
Do you offer international shipping?
Yes, we do offer international shipping. Shipping costs and delivery times may vary based on the destination. Please check the shipping information during the checkout process for accurate details.
What is your return policy?
We want you to be satisfied with your purchase. If you encounter any issues with your order, please contact our customer support team within 14 days of receiving your item. For more details, refer to our comprehensive return policy.
Are the products true to size?
We provide sizing charts for each product to help you choose the right size. Please review the sizing information carefully before making a purchase to ensure the best fit for your preferences.